Mortgage Machine^TM Privacy Policy

Last Updated: May 1, 2026

Types of Information We Collect

This website provides data fields which may be used to store personal information about you or your borrowers. This information may come directly from you, such as data entered in a user profile or borrower record, from the lender for which this website is maintained, or from outside sources such as credit reporting agencies.

If you visit our website, we may also automatically collect certain information about your internet usage. This may include your IP address, browser type, device type, pages visited, access times, and navigation patterns. Gathering this information helps us identify our users, maintain system security, manage customer relationships, and improve our products and services.

Tracking Technologies

This website uses tracking technologies, including cookies and similar tools, to support functionality, security, and performance.

Cookies

Cookies are small data files stored on your device when you visit a website. We use cookies for:

• Maintaining secure user sessions
• Supporting navigation and system functionality
• Preventing unauthorized access
• Monitoring system performance and reliability

Cookies used by this site do not store sensitive non-public personal information such as Social Security numbers or financial account data.

Disabling cookies in your browser may impair your ability to use this site.

Other Tracking Technologies

We may also use:

• Log files
• Web beacons or pixels
• Application monitoring and security tools

These technologies help us:

• Detect and prevent fraud or unauthorized activity
• Monitor system health and performance
• Improve user experience

Third-Party Technologies

We may utilize trusted third-party service providers, such as hosting, infrastructure, or security providers, that may use tracking technologies in connection with their services. These providers are authorized to use such technologies only as necessary to provide services to us and are required to protect your information.

Your Privacy Is Important To Us

Because some of the information we gather is not publicly available, we take care to ensure it is protected from unauthorized access.

Access to non-public personal information is restricted to:

• Users authorized by the lender
• Personnel who require access to service your account or provide services

Mortgage Machine Services, Inc. maintains physical, electronic, and procedural safeguards to protect personal information.

How We Use Information

We use collected information to:

• Provide and maintain our services
• Process loan and borrower data
• Authenticate users and maintain security
• Comply with legal and regulatory requirements
• Improve system functionality and performance

We do not sell personal information.

Disclosure of Information

Information may be shared with:

• Lenders and authorized users
• Service providers supporting system operations
• Regulatory authorities where required by law

Data Retention

We retain information as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal, regulatory, and audit requirements
• Maintain system integrity and security

Security Information

All internet access must be completed using a browser that supports SSL/TLS encryption. All communications between you and our website are encrypted to protect the confidentiality of your data.

We use:

• Firewalls and monitoring systems
• Role-based access controls
• Session timeouts for inactivity

Users are initially provided with a random password which must be changed upon first login. Passwords are not visible within the system.

Only trained professionals and authorized service providers have access to personal information.

Children Under 13

Mortgage Machine Services, Inc. does not knowingly collect or maintain personally identifiable information from children under the age of 13.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your data
• Requesting corrections
• Requesting deletion, subject to legal requirements

Requests may be submitted using the contact information below.

Policy Changes

Changes to this Privacy Policy will be posted on this page with an updated effective date.

Contact Information

Mortgage Machine Services, Inc.

15301 Spectrum Drive, Suite 405
Addison, TX 75001

Email: support@mmachine.net
Phone: 214-261-3300